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The AURA Journal
Early access to new collections, exclusive events, and stories from our ateliers. Delivered with intention.
By subscribing, you agree to our Privacy Policy.
Stay Connected
Early access to new collections, exclusive events, and stories from our ateliers. Delivered with intention.
By subscribing, you agree to our Privacy Policy.
Legal
AURA is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
We collect personal information you provide when placing an order, creating an account, or subscribing to our newsletter. This includes your name, email address, shipping address, billing information, and phone number. We also collect browsing data and cookies to improve your shopping experience.
Your information is used to process orders, communicate order status, personalize your experience, and send promotional communications (with your consent). We do not sell your personal information to third parties.
We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. Access to your data is restricted to authorized personnel only.
We use cookies to remember your preferences, understand site usage, and deliver targeted advertisements. You can manage cookie preferences through your browser settings.
For traditional jewelry, we do not accept returns; only replacements are available within 7 days of receiving the item. For clothing, returns or replacements are accepted within 7 days of delivery under strict conditions, requiring a continuous unboxing video showing the defect. No returns or replacements will be considered if no defect is shown in the unboxing video, or if the clothing has been stretched or damaged after delivery.
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@aura-fashion.com. We will respond within 30 days.